JANUARY 17, 2013

Should I use an Accredited Removalist Company?

The transportation of beloved possessions is a straining process. It is fair to say that nobody cares more for their belongings than the owner. So how can you feel better about handing over that previous china to a removalist? Make sure they are registered.

Look for a removalist company that is a member of the Australian Furniture Removal Association (AFRA). This means they possess the highest standard of training in the removals industry. This encompasses proficient practice in packing, unpacking and customer satisfaction.


What services can an Accredited Removalist Company offer?

Professional packing and unpacking

During your move, your personal items will be packed, transported, and cared for, all in accordance with the correct system of packing in order to ensure the risk of damage is minimal.


Certified documentation

The Code of Conduct outlined by AFRA ensures that members must possess and provide information and paperwork. This should cover quotations, insurance, contracts, and inventories.

Your removalist carries and provides appropriate documentation and insurance policies to fit your needs when moving house.

For the protection of staff, yourself and your belongings, during the process of a move, your removalist will follow in compliance with the AFRA standard.


Offices and storage facilities

An approved premise that complies with Local Council regulations is also an important part of the AFRA Code of Conduct. Members must maintain a publicly accessible office, as well as secure storage facilities, and precisely maintained vehicles, all of which are suitable for business conduct at optimum levels.


Customer Satisfaction

Members of AFRA are required to promptly and eloquently process and deal with any customer queries or complaints and to uphold the expectations of superb customer satisfaction.

Your accredited removalist company should take your grievances seriously and handle them in a timely manner.

Using an AFRA accredited removalist company will provide you with the certainty of knowing your belongings will arrive safely, securely, and with as little drama as possible into your new house.

Find out more information about the Australian Furniture Removals Association here:


This article has been supplied courtesy of Wridgways

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